Quality Policy
Pastura Sdn Bhd consistently strives to maintain as well as improve the reliability, quality, safety, cost-effectiveness and timeliness of our services.
We are committed to :
- Understand and fulfill our client’s needs and expectations
- Systematically plan, implement and manage our projects.
- Establish good working relationships with others supporting organizations to forge common values towards achieving the aforementioned objectives.
Our organization is adamant in wanting to :
- Minimize non- productive or duplicative efforts.
- Inculcate a quality culture in all employees.
It is therefore, the policy of Pastura Sdn Bhd to :
- Ensure sufficient resources are on- hand to provide the required level, quality and timeliness of services to our clients.
- Formulate and implement project-specific quality plans to achieve clients’ requirement and expectations.
- Provide training to employees in quality management systems to improve our services.
- Ensure employees are skilled and competent to perform their assigned tasks.
- Establish key performance indices and conduct performance reviews.
- Minimize remedial works and material wastage, with the ultimate objective of achieving zero-defects in services provided.